Interpretive Services

We are committed to providing deaf, hearing impaired and non-English speaking patients and their families interpretation services.

This policy will allow healthcare providers access to interpretation services to support patients and their families in understanding and being understood during their hospitalization. This is accomplished by utilizing outside agencies, employee interpreters and the Language Line which provides access to phone translation 24 hours a day, seven days a week including holidays. Contact your nurse to arrange for an interpreter. Deaf or hearing-impaired patients have the right to an interpreter, and to assistive listening devices such as TTY, amplified phones and closed-caption television. Your nurse will assist you in obtaining an interpreter and assistive listening devices.

Learn more about Interpretive Services at our Acute Care locations:


Backus Hospital

Backus Hospital includes a not-for-profit, 213-bed hospital in Norwich and numerous off-site locations, including several health centers and the Backus Outpatient Care Center.


Hartford Hospital

Hartford Hospital is an 867-bed Level 1 Trauma Center & regional referral center that provides high-quality care in all clinical disciplines. It is one of the largest teaching hospitals and tertiary care centers in New England.


MidState Medical Center

MidState Medical Center is a 156-bed acute care hospital located in Meriden, Connecticut, with satellite offices in Cheshire, Wallingford and Southington.


Windham Hospital

Welcome to Windham Hospital, a 130-bed, not-for-profit acute care community hospital providing state-of-the-art comprehensive medical services, personalized attention and care.