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Financial Assistance

 

Hartford HealthCare is committed to meeting your healthcare needs and treating you with compassion from the bedside to the billing office. We realize that most medical expenses are the result of unexpected illness or accidents and are difficult to budget for.


As a courtesy and convenience to you, Hartford HealthCare has many ways that we can assist you:

  1. Financial Counseling: Hartford HealthCare provides on site financial counseling to our uninsured and under-insured patients. This includes an explanation of the payment plan options available, the billing process and an assessment of your financial needs.
  2. Medicaid Eligibility Assessment: Hartford HealthCare can provide you with an evaluation of your financial needs to determine if you qualify for government assistance programs such as Medicaid and assist you in the application process.
  3. Financial Assistance: Hartford HealthCare provides financial assistance to:
    • Uninsured patients: means a patient who has no level of insurance or third party assistance to assist in meeting his or her payment obligations for healthcare services
    • Under-insured patients: means the patient has some level of insurance or third-party assistance but still has out-of-pocket expenses such as high deductible plans that exceed his or her level of financial resources.


How to Apply for Financial Assistance

Patients receiving medically necessary healthcare services may inquire about Financial Assistance from Registration, Social Services, Care provider or Patient Accounting.

  1. A Financial Coordinator will meet with you to assess your financial needs and determine if you meet the eligibility requirements for any of the assistance programs. Factors affecting eligibility include: Income, Family Household size, Evaluation of medical expenses and special circumstances.
  2. Patients are required to complete the necessary applications and provide requested documentation, such as financials to verify financial needs.
  3. The Financial Coordinator will complete the Financial Assistance review and notify the patient of approvals and/or denials and any additional assistance that may be needed within 5 business days.

Hospital Donated Funds

Patients who demonstrate financial need and are approved for financial assistance may be eligible for funds to cover their medically necessary healthcare services provided at a Hartford HealthCare facility. These funds may have particular criteria for selecting eligible participants. In some, the patient must come from a certain town; in others, the patient must be a particular gender, age, or associated with a certain company.

** Financial Assistance is not available for non-medically necessary services such as cosmetic procedures or residential services. Other services may be deemed non-medically necessary on a individual basis.


Cost and Quality

If you have an upcoming procedure or diagnostic service that has been scheduled at one of our hospitals, you may request further information about our cost and quality. An estimate of what the allowable amount is for your scheduled service can be provided to you within 3 business days. Please contact the following numbers for further information:

Backus Hospital

860.823.6394

Hartford Hospital

860.696.6010

Hospital of Central Connecticut

860.696.6010

MidState Medical Center


860.696.6010

Windham Hospital

860.696.6010

If you would like to find quality related information about any of our facilities, you may visit Medicare’s website, Medicare Compare at: medicare.gov/hospitalcompare/search.html or visit The Joint Commission at: qualitycheck.org.

List of Providers covered by the Hartford HealthCare Financial Assistance Policy:

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Name Specialties Location
Abbruzzese, Thomas, MD
860.246.2071
  • Critical Care Surgery
  • General Surgery
  • Vascular Surgery
Show Less
  • Hartford
Abo, Megan H., PA-C
860.972.5022
  • General Surgery
  • Hartford
Aboulian, Jill R., PA-C
203.694.5502
  • Internal Medicine
  • Wallingford
  • Cheshire
Show Less
Adajian, Allison R., PA-C
860.223.0800
  • Vascular Surgery
  • Plainville
  • Meriden
Show Less
Ahmad, Amir A., MD
860.889.8331
  • Internal Medicine
  • Meriden
Ahmed, Kulsuma, MD
203.694.8566
  • Internal Medicine
  • Meriden
Alahmadi, Hussein Ibrahim, MD
860.223.0800
  • Neurosurgery
  • Plainville
Albert, Ross Howard, MD, FAAFP
860.972.3342
  • Hospice & Palliative Medicine
  • Family Medicine
Show Less
  • Hartford
Alberts, Mark J., MD, FAHA
860.972.1911
  • Neurology
  • Vascular Neurology
Show Less
  • Hartford
Albin, Dmitry Anatolyevich, MD
203.694.5340
  • Family Medicine
  • Prospect
Albrecht, Richard Charles, MD
860.739.6953
  • Internal Medicine
  • Occupational Medicine
Show Less
  • East Lyme
Albrycht, Jessica, PA-C
860.972.3523
  • Cardiovascular Medicine
  • Hartford
Al-Khayer, Fadi, MD
860.696.2240
  • Endocrinology
  • Geriatric Medicine
  • Internal Medicine
Show Less
  • Storrs
  • Vernon
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Allard, Jason Hale, PA-C
860.889.8331
  • General Surgery
  • Norwich
Allatin, Ashley June, PA-C
203.694.8151
  • General Surgery
  • Meriden
Allen, Adrienne R., PsyD
860.545.7925
  • Psychiatry
  • Hartford
Allen, Brian Michael, MD
860.223.0800
  • Plastic & Reconstructive Surgery
  • General Surgery
Show Less
  • Plainville
Allen, Jonathan Craig, MD
877.577.3233
  • Addiction Psychiatry
  • Child & Adolescent Psychiatry
  • Psychiatry
Show Less
  • Meriden
Allen, Richard Stephen, MD
203.238.1241
  • Urology
  • Meriden
  • Meriden
Show Less
Alsamarai, Susan, MD
203.238.7747
  • Hematology / Oncology
  • Internal Medicine
Show Less
  • Meriden
Alvarez, Alexander Joseph, MD
203.527.9444
  • Internal Medicine
  • Prospect
Alve-Hedegaard, Elizabeth, APRN
860.545.7050
  • Psychiatry
  • Hartford
Amenta, Sarah Lisette, APRN
860.545.7330
  • Psychiatry
  • Hartford
Anaedo, Helen Ifeyinwa, MD
860.696.2240
  • Endocrinology
  • Farmington
  • New Britain
  • Southington
Show Less
Anderson, Benjamin J., MD
860.545.7295
  • Psychiatry
  • Hartford

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List of Providers NOT covered by the Hartford HealthCare Financial Assistance Policy:

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Name Specialties Location
Abay, Abera Hagos, MD
860.886.2655
  • Gastroenterology
  • Internal Medicine
Show Less
  • Norwich
Abbosh, Jasmine Mary, MD
860.232.9911
  • Allergy & Immunology
  • West Hartford
  • Middletown
Show Less
Abeles, Aryeh Mordechai, MD
203.235.6402
  • Rheumatology
  • Internal Medicine
Show Less
  • Meriden
Abella, Gabriel, MD
860.889.7345
  • Orthopedic Surgery
  • Physical Medicine & Rehabilitation
Show Less
  • North Franklin
Abernathy, Evelyn Claire, MD
860.282.0833
  • Anatomic-Clinical Pathology
  • Hematopathology
Show Less
  • Hartford
  • Meriden
Show Less
Abraham, Richard Ira, MD
860.658.3444
  • Internal Medicine
  • Hartford
Adamenko, Robert Stephen, MD
860.633.9235
  • Pediatrics
  • Glastonbury
Adeyinka, Susan Adeola, MD
860.589.4501
  • Pediatrics
  • Bristol
Aferzon, Joseph Aferson, MD
860.832.4664
  • Neurosurgery
  • Spine Surgery
Show Less
  • Portland
Afolalu, Bayode Ademola, MD
203.799.1252
  • Hospital Medicine
  • Orange
Agag, Richard Louis, MD
860.390.6000
  • General Surgery
  • Old Lyme
Agarwal, Arun, MD
860.223.0220
  • Cardiovascular Medicine
  • Internal Medicine
Show Less
  • New Britain
Agrawal, Anjali, MD
203.773.0427
  • Radiology
  • New Haven
Ahmad, Imad Irshad, MD
860.257.4131
  • Gastroenterology
  • Hartford
Ahmed, Batul Anees, MD
860.297.0836
  • Psychiatry
  • Hartford
Ahmed, Sheikh Irfan, MD
860.528.5068
  • Pediatrics
  • East Hartford
Ahn, Sun Ho, MD
860.823.6304
  • Diagnostic Radiology
  • Norwich
Akus, Jan Jay, MD, FACP
860.886.1494
  • Geriatric Medicine
  • Internal Medicine
Show Less
  • Norwich
Alaparthi, Latha C., MD
203.882.8096
  • Gastroenterology
  • Hamden
Albergo, Patrick Frank, MD
860.521.9230
  • Ophthalmology
  • Avon
  • West Hartford
Show Less
Alberti, Alfred Richard, MD
860.832.8150
  • Internal Medicine
  • New Britain
Aldrich Jr., Keith P., MD
203.265.3280
  • Orthopedic Surgery
  • Wallingford
  • Meriden
  • Southington
Show Less
Alekshun, Todd Joseph, MD
860.258.2375
  • Hematology / Oncology
  • Medical Oncology
Show Less
  • Wethersfield
Alessi, Anthony Gerard, MD
860.889.8331
  • Neurology
  • Electrodiagnostic Medicine
Show Less
  • Norwich
Ali, Aurangzeb Akhta, MD
203.634.0134
  • General Surgery
  • Wound Healing and Hyperbaric Medicine
Show Less
  • Meriden
  • Meriden
Show Less

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Financial Assistance

  • 1.877.545.3914

  • Application Form

  • Policy

    Brochure

    Summary

    Policy

    Policy - Appendix A

    Policy - Appendix B

    Policy - Appendix C

    Policy - Appendix D

  • Billing & Insurance Information

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